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Dispatch & Scheduling
A whiteboard and a group text can route four trucks. Past that, jobs get double-booked, urgent calls sit in a queue, and nobody knows who's closest until someone asks.
What we build
- Skill-based routing: Jobs matched to the nearest technician certified for that type of work.
- Emergency queue priority: Same-day and emergency calls automatically bump the schedule.
- Live map view: Dispatchers see every truck's location and job status in real time.
- Drive-time optimization: Routes sequenced to cut idle windshield time between jobs.
Implementation scope
Dispatch connects directly to quoting and invoicing, so a scheduled job automatically becomes a billable work order the moment a technician arrives.